Supply chain disruption in time of crisis: a case of the Indonesian retail sector

Timotius, Elkana and Sunardi, Oki and Soenandi, Iwan Aang and Ginting, Meriastuti and Sabini, Burhan (2022) Supply chain disruption in time of crisis: a case of the Indonesian retail sector. Journal of International Logistics and Trade, 20 (2). pp. 78-101. ISSN 1738-2122

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Abstract

Purpose – This study investigated factors in the retail supply chains that were disrupted by the flow of theproduct distribution process from suppliers to retail stores and finally to consumers during the COVID-19pandemic.Design/methodology/approach – This qualitative study involved 12 key informants from twomanufacturing industries and three retail industries in Indonesia. Meanwhile, the analysis of empiricalconditions employed qualitative content analysis to discover facts of the inbound and outbound supplies inretail supply chains.Findings – This study revealed high demands for certain products and a shift in consumer purchase trendsduring the pandemic screwed merchandising planning in retail stores. These conditions have broughtcontinuous impacts on the production processes of manufacturing industries that also faced constrained rawmaterial supplies. Container shortage in the global supply chain has increasingly aggravated the crisis of retailsupply chains. 10;Practical implications – Retailers and all related parties are ready to anticipate the changing of the supplychain by preparing strategies to overcome the crisis.Originality/value – A contribution is made to the global retail supply chain in times of crisis and can serve asa framework for further research in each region.

Item Type: Article
Uncontrolled Keywords: Global supply chain, Retail supply chain, Inbound supply, Outbound supply, Disruption, Crisis
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: Unnamed user with email [email protected]
Date Deposited: 04 Mar 2024 07:22
Last Modified: 04 Mar 2024 07:22
URI: https://repository.itesa.ac.id/id/eprint/243

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